Last updated: 2026-01-28
Welcome to Electro S. These Terms and Conditions govern your use of our website and the purchase of electronic products and accessories from our online store. By accessing our website or making a purchase, you agree to be bound by these terms.
Electro S is operated from Quebec, Canada, and is subject to the laws of Quebec and Canada, including the Consumer Protection Act (Quebec) and the Competition Act (Canada).
We make every effort to display and describe our electronic products as accurately as possible. However, we do not warrant that product descriptions, colors, images, or other content available on our website are accurate, complete, reliable, current, or error-free.
All prices are displayed in Canadian Dollars (CAD) and include applicable taxes (GST and QST) as required by Quebec law. Prices are subject to change without notice. We reserve the right to correct any pricing errors on our website.
All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you promptly and offer a full refund or alternative product.
Your order constitutes an offer to purchase products from Electro S. We reserve the right to accept or reject your order for any reason. Order confirmation does not guarantee acceptance. We will notify you when your order is accepted and being processed.
We accept major credit cards and other payment methods as displayed at checkout. Payment is processed securely through our payment processor. You authorize us to charge the payment method you provide for the total amount of your order, including applicable taxes and shipping fees.
You may cancel your order before it has been shipped by contacting us at contact@electroshop.com. Once an order has been shipped, it is subject to our return policy outlined below.
Shipping times and costs vary depending on your location and the shipping method selected. Delivery times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier.
We are not responsible for delays caused by shipping carriers or circumstances beyond our control, including but not limited to customs clearance, weather conditions, or courier service disruptions.
In compliance with Quebec's Consumer Protection Act, you have the right to return products purchased online within 30 days of receipt for a full refund, provided the products are in their original condition, unopened, and with all original packaging and accessories.
To initiate a return, contact us at contact@electroshop.com with your order number. We will provide you with return instructions. Return shipping costs are the responsibility of the customer unless the product is defective or we made an error in your order.
Once we receive and inspect your returned product, we will process your refund within 14 business days. Refunds will be issued to the original payment method used for the purchase.
For hygiene and safety reasons, certain items cannot be returned once opened, including but not limited to earbuds, personal care electronics, and software with broken seals. Defective items may still be returned for replacement or refund.
Electronic products sold by Electro S are covered by manufacturer warranties. Warranty terms vary by manufacturer and product. We are not responsible for manufacturer warranty claims, but we will assist you in facilitating warranty service when possible.
In addition to manufacturer warranties, Quebec's Consumer Protection Act provides legal warranties that goods must be fit for the purpose for which they are ordinarily used and durable in normal use for a reasonable length of time.
To the maximum extent permitted by applicable law, Electro S shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Nothing in these Terms shall exclude or limit liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.
Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy and applicable privacy laws, including Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
All content on this website, including text, graphics, logos, images, and software, is the property of Electro S or its licensors and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Quebec. In the event of any dispute, you agree to first attempt to resolve the matter through good faith negotiations with us before initiating legal proceedings.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services following the posting of changes constitutes your acceptance of such changes.
If you have any questions about these Terms and Conditions, please contact us:
Electro S
Email: contact@electroshop.com
Phone: (514) 000-0000
Address: Quebec, Canada
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
By using Electro S, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.